The Difference You Didn't Expect

3/8/2019 (Permalink)

"Any restoration company can make the damage disappear, but we will fix it." - Joe Dalton (General Manager)

Last month, our owners sat down with a local magazine to talk about the restoration industry. After rolling through the interview touch points, including industry expert questions and more specific business information. The journalist asked if someone could sum up what makes SERVPRO of West Volusia, unique in the restoration business. 

The answer is the difference you didn't expect.

It's going to seem strange - When you look down at your phone to see our Operations Manager calling you when we had finished our job days or even a week earlier. You may even chuckle a little as we ask if everything is still working and satisfactorily back to normal. After all, we will have already done a final walk through and asked those same exact questions. 

This is what makes us unique. The one extra call. The one extra step. The one extra moment to ensure that your home or business is left as good, if not better than before the damage occurred.

"Like it never even happened." isn't just a slogan, it's how we conduct business every single day.