Recent Posts

We Are Certified

2/16/2021 (Permalink)

Water Damage In A Home We are water damage experts.

At SERVPRO of West Volusia we pride ourselves on having trained, IICRC Certified employees and state of the art equipment. Our ability to take moisture readings and see what's happening "inside" your walls with our infrared camera(s), enable us to insure we will dry your property out properly. We take moisture readings daily, entering those readings into our drybook logs, giving us the information we need to do our job and giving you the peace of mind that you made the right decision in calling SERVPRO. 

SERVPRO of West Volusia is ready to respond to any size water damage, commercial or residential, 24/hours a day; 7/days a week. A live person always answers your call to assess your situation immediately and respond accordingly. 

SERVPRO of West Volusia 386-574-0864

"Like it never even happened."

Emergency Ready Plan

2/16/2021 (Permalink)

Commercial building in Florida Does your business have an Emergency Ready Plan?

When you have a SERVPRO Emergency Ready Profile (ERP) in place for your business, you are ready for whatever happens! 

SERVPRO of West Volusia can provide your company with an ERP individually tailored to your needs. Here's what it does: 

  • Identifies a point of contact able to authorize work orders. This allows us to be able to quickly get to work repairing any damage in the event of a water or fire damage.
  • Provides significant details on valve shut off locations, identifies areas with important safety equipment and presents emergency contact information and notes. This allows any employee you wish to have easy access to vital emergency information in the event that damage occurs. 

SERVPRO of West Volusia is here to help protect your business by helping you get prepared! Give us a call today: (386) 574-0864

Tornado Safety Plan, What You Need To know

1/4/2021 (Permalink)

Tornado emerging from sky Do you have a Tornado Safety Plan?

We do not see them very often in Central Florida. However, during some major storms, the threat of a tornado can become very real, very quickly.

SERVPRO of West Volusia County specializes in flooding and storm damage restoration, but our first priority is you. That's why we wanted to share a few safety tips with you so that in the event of a tornado, you know what to do. 

  • It is important to know the difference between Tornado Watches and Tornado Warnings. If a Tornado Watch is issued for your area, it means that weather conditions are favorable for a tornado to occur. If a Tornado Warning is issued in your area, it means a tornado has been detected in your area and you should seek shelter immediately. 
  • If a tornado warning is issued in your area, make sure that everyone in the home goes to an interior room on the lowest floor with no windows. Usually, this would be a basement, closet or bathroom.
  • It is always a good idea to have a portable battery-operated radio. That way in the event of a tornado you are able to still listen to weather warnings and updates from your safe room. 

In the event that damage occurs to your home or place of business due to a major storm...SERVPRO of West Volusia County is here for you. Give us a call at (386) 574-0864

How To Prevent Flooding In Your Central Florida Home

1/4/2021 (Permalink)

Flooded home being remediated SERVPRO Is Here To Help!

Flooding can happen anywhere and if you live in Florida, you know even one of our heavy afternoon thunderstorms can ensure flooding can happen "any time" as well. 

It's a scary thought to think that your home could be underwater at a moment's notice.

So we thought we would share a few tips that can help you stay flood-free. 

  1. Water flow - How does water flow around your house? It's important that it flows away from the structure. If it is noted that this is not the case, you may want to call an irrigation specialist to see if it is possible to correct it.
  2. Water valves - Two words: modify them. So many times in flooding cases we see sewage backup and overflow. That is the LAST thing you want to be dealing with, so it may be worth it to look at installing a back-flow valve.  
  3. Lastly, in the event that you believe flooding is about to occur, move as many items as you can away from the rising water (electronics especially). Then give us a call, and we will be out there ASAP to help! 

If you experience flooding or water damage, give us a call at (386) 574-0864.

5 Tips To Prevent Water Damage

1/4/2021 (Permalink)

water on a window Here are 5 useful tips to prevent water damage to your home.

A few quick and easy tips may help in preventing water damage in your home...Check them out below!

  1. Plan before you plant any trees or plants. Make sure you know where irrigation systems run to ensure that you keep roots away from growing near any water lines.
  2. We cannot share this one enough, clean your gutters! Clogged gutters are a huge culprit of water damage and can not only cause flooding but mold growth as water seeps into a home's foundation. 
  3. Water leaks can sometimes go completely unnoticed. A good way to try and prevent this is to pay attention to your water bill. If it is much higher than you think it should be, you may have a leak in your home. 
  4. When you need to unclog a drain, use a drain snake rather than unclogging chemicals. This can help ensure that the chemicals do not eat away at your pipes making them more susceptible to water leaks. 
  5. Finally, DO NOT pour grease down the sink. It is a huge factor in clogged water pipes and can cause leaks and water damage to your home. 

In the event of water damage, call the experts at SERVPRO of West Volusia County to make it disappear! (386) 574-0864

What To Do When Your Home Is Fire Damaged

12/4/2020 (Permalink)

fire damage in a kitchen Never leave your stove unattended!

When you have experienced a fire in your home, one of the first things you want to do is call your insurance company. Find out everything you can about your policy to ensure that you know exactly what it will cost you to begin the repairs. 

Then, you call us.

We are leading experts in fire restoration for homes and commercial properties; and we are here for you 24/7 every single day. 

As soon as you call we will set up a time to come to your home and assess the damage. From there, we will help you make a plan begin the restoration process. 

Fires can leave the affected area looking completely destroyed. So, one of the first things we will do is clean up! This includes water extraction, smoke and soot removal from floors, walls and ceilings, and cleaning all restorable items that were damaged by the fire. 

We will also try and protect your home from any further damage by tarping part of the roof or boarding up windows and doors if needed. 

Finally, the restoration process begins and we work to restore your home to pre-fire condition, "Like it never even happened." 

If your home or commercial property has recently been damaged by a fire, give us a call at: (386) 574-0864.

What's The Difference Between Partial Losses and Total Losses?

11/10/2020 (Permalink)

SERVPRO of West Volusia - image of floor damage Heavy Floor Damage

A partial loss indicates that a structure was not irreparably damaged. In general, this level of damage may require restoration and repairs, but not a complete rebuild. Find out how to determine the extent of fire loss at a commercial building in West Volusia County.

The Damage Is Limited

If a particular area of a structure has sustained fire damage while other areas are only affected by heat or smoke, the loss is likely to be partial. The following are some of the most common forms of partial loss:

  • Burnt or charred building materials or contents
  • Heat-damaged building materials or contents
  • Smoke-damaged building materials or contents

Buildings that remain structurally sound can still suffer an extensive partial loss. An actual total loss involves a situation in which a property has burned down or sustained such extensive structural damage that a complete rebuild is necessary.

Restoration Is An Option
A fire loss is likely partial if a building can be cleaned and restored. This even applies to situations in which a certain portion of a structure sustains significant damage and may have to be rebuilt, but the building remains structurally sound on the whole and safe for occupation after cleaning and restoration.

Contents Can Be Restored or Replaced
Fire damage at a commercial building is likely to involve damaged contents. Getting a professional verdict on the condition of equipment can facilitate claim settlement. Any assessment should account for fire, heat and smoke damage. It is helpful to have an insurance policy that covers replacement costs rather than actual cash value with depreciation.
In the event of a partial fire loss, cleanup and restoration experts should check for hidden damage. Fire damage that appears minor may actually be more extensive. Experienced fire restoration professionals can inspect and accurately identify the extent of loss for the purpose of making a commercial property insurance claim.

Fire Damage Restoration 101

11/10/2020 (Permalink)

Fire Damage In A Kitchen Fire Damage In A Kitchen

Basic Procedure For a Fire Restoration Project

Seeing your home go up in flames can be an emotionally draining experience. However, you have to act quickly to prevent further destruction. Any delay could potentially drive the damage cleaning costs through the roof as the structure sustains more water damage, and mold builds up in the walls.
Here’s the basic procedure for a fire restoration project in Central Florida:

  • Initial contact
  • Assessment
  • Board up and tarp
  • Cleanup and rebuilding

Call a Restoration Company

Call a fire restoration service as the first thing you do after getting off the phone with insurance. Regardless of the time of day, a representative from the cleanup service should pick your call and schedule an inspection ASAP. Consider that as an essential feature of a restoration company when shopping around.


The cleanup service should come to check out the damage. During this visit, the expert will be assessing the extent of fire, soot and smoke damage throughout the house. They will also identify things that can be salvaged and those that need replacement. At the end of this exercise, the service should be able to give an accurate quote for the job.

Board up and Tarp Services

On the first day of work, the restoration team will start by sealing any holes in the house. For example, if a fire burns a hole through the roof, sealing it will keep rainwater out, preventing further water damage and mold growth.

Clean up and Rebuilding

Your average restoration services will clean up the soot, get rid of burnt materials, and remove water from a fire-damaged home. Only the best will go the extra mile to rebuild the structure and make it habitable. Look for a service that covers cleanup to finishing work and everything in between.
Generally speaking, fire restoration is a multistep process that will breathe life into your burnt structure, making it a home again.

How Many Smoke Detectors Should I Have In My Home

11/10/2020 (Permalink)

A Smoke Detector A Smoke Detector

Top Reasons One Fire Alarm Isn't Enough

The value of smoke detectors has been well established. Experts estimate that having a fire alarm in your house can significantly cut the risk of fire damage or injuries. But many homeowners think just one alarm is enough to reduce the risk. The truth is that not having enough alarms in your West Volusia home can be almost as bad as having none at all. In fact, there are several reasons why one alarm isn’t typically enough.
Public awareness has made fire detectors one of the most common fire-prevention devices in a home. As a result of public awareness efforts:

  • As many as 96 percent of American homes are believed to have alarms
  • Smoke alarms have contributed to cutting the risk of home fire fatalities by nearly half

Clearly any alarm is better than none. But to be effective, it’s key that you have more than just one.

One Per Room

It’s natural to think that an alarm in a common area is enough. But experts say at a minimum, you should have one alarm per room. This can help protect your property against fires that can start in unexpected places like bathrooms.

Bigger Means More

A typical detector is only effective for about a 900 square-foot area of a building. Use your home’s measurements when buying detectors. For example, a 2,000 square-foot home should have at least three alarms.

Level Up

Fires that start on one level often result in destruction to other levels of the home. This can be prevented by having detectors on every level, which experts suggest.
Having at least one fire alarm definitely increases your protection against a fire. Take things a step further by equipping your home with the ideal number of alarms. Use these tips or talk to your local fire and smoke damage cleanup experts to learn more about how many alarms your home truly needs.

Where To Find Water Leaks In Your Business

11/9/2020 (Permalink)

Office water leak Office water leak from a broken pipe

Every year many businesses are affected by water leaks that have long gone unnoticed. A leak can not only cause a significant amount of damage to your building and its contents, but it can also skyrocket your water bill. So as a business owner, it is good to know where you can look for potential water leaks. 

The drip … drip … drip of a water leak seems harmless enough, but multiply those drips and they can become a giant problem. It’s a good idea to regularly inspect and identify spots where water leaks are most likely to occur.

1. Leaky Toilets Are Good Place To Start

Commercial buildings typically have several toilets. You can see and hear many toilet leaks, but sometimes they aren’t visible or audible. In most cases, a sure indicator would be your water meter, but toilet leaks tend to be slow. If you can determine that your water use has dramatically risen, a malfunctioning toilet isn’t probably the culprit.

2. Leaky Faucets Are Common

Even a small drip can lead to a large loss of water over time. If you have one faucet that drips one drop per second, approximately five gallons of water would be wasted every day. That’s over 2,000 gallons each year. Fortunately, most leaky faucets are easy to repair and usually involve the replacement of washers.

3. Leaky Underground Pipes Can Go Unnoticed

If water main pipes spring a leak on your side of the meter, you'll be responsible for paying the bill. The water bill may be the only indication that there’s a water leak. You won’t know that there’s a possibly even a pipe break until you receive your monthly water bill unless you monitor your water consumption weekly. Talk to your provider and see what they can do in terms of weekly monitoring until the problem is resolved.

4. Leaky Plumbing Can Affect Everything

Pipes are located throughout buildings. So, leaks can occur behind walls, above ceilings, and under flooring. Sometimes the only way you realize that there’s a leak is noticing wet drywall, discolored ceiling tiles, mold or smelling a musty odor.
If your Volusia County, commercial building sustains water damage from a water leak, be sure to hire restoration professionals. They'll return it to its preloss condition as soon as possible.